Current collective agreements with the 25 bargaining groups in the federal public service. Free. British Columbia Government and Service Union. Copies of provincial framework contracts for B.C. Public servants and public sector employees. Free. Procedures for the enforcement of workers` rights are also laid down in collective agreements. It is the union`s responsibility to uphold workers` rights by filing a complaint and, if necessary, pursuing the issue before arbitration. As a general rule, workers must be represented by a trade union to exercise their rights when a complaint is rejected by their immediate superior. The exact process for filing a complaint and even arbitrating varies across collective agreements. For more information on redress and arbitration procedures, see The Grievance and Arbitration Process. For more information on collective agreements, visit the website of the Ministry of Labour, Training and Skills Development. Internal sources may be: surveys of union members, complaints filed under the current collective agreement, and issues identified in previous rounds of bargaining.

. . .